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Client Engagement Representative

2 months ago

Oxnard, California, United States HSO Oxnard Full time

Join Our Team as a Customer Service Trainee

We are seeking a motivated and enthusiastic individual eager to embark on a rewarding career in sales. The foundation of success in this position lies in exceptional customer service abilities.

As a Customer Service Trainee, you will play a crucial role in connecting our clients with their potential customers in the Oxnard / Ventura area. This position allows you to excel in direct interactions within a bustling customer-focused environment. You will utilize your outstanding sales and customer service talents to engage and enroll new customers on behalf of our clients, eliminating the need for cold calling or digital outreach.

Key Responsibilities:

  • Proactively identify and connect with potential customers through community outreach efforts.
  • Support the enrollment process and address any inquiries or concerns throughout.
  • Excel in face-to-face interactions in a high-traffic customer environment, without relying on cold calling or online sales.
  • Leverage your sales expertise to open and finalize accounts, ensuring a positive experience for customers.
  • Clearly communicate the benefits and features of our products, offering guidance for optimal usage.

Qualifications and Preferred Skills:

  • 1-2 years of experience in customer service, sales, retail, hospitality, or a related field.
  • High school diploma or equivalent.
  • Outstanding written and verbal communication skills.
  • Friendly demeanor, approachable nature, and a strong reputation.
  • Flexible and capable of thinking quickly in dynamic situations.
  • Ability to remain calm and take charge in high-pressure environments.
  • Self-motivated with the capacity to inspire others.