Shelter Operations Supervisor

3 days ago


Brooklyn, New York, United States ICL Full time

Job Summary:

We are seeking a highly skilled and motivated individual to fill the position of Program Director for our Transitional Services program. The successful candidate will be responsible for overseeing the day-to-day operations of our shelters, ensuring that all aspects of care are met, and working closely with our management team to achieve our organizational goals.

About the Role:

The Program Director will be responsible for managing the overall operations of one of our eight Transitional Service facilities. This includes coordinating all aspects of shelter operations, clinical components, and interfaces with DHS, NYS, and NYC regulations affecting shelter operations. You will also oversee the delivery of program services to residents, including developing and implementing treatment plans, conducting regular inspections of case records, and ensuring compliance with regulatory guidelines.

Responsibilities:

  • Manage the day-to-day operations of the shelter, including staff supervision, resident care, and facility maintenance
  • Develop and implement treatment plans for residents, working closely with our medical and behavioral health teams
  • Conduct regular inspections of case records to ensure accuracy and completeness
  • Oversee the delivery of program services to residents, including recreational activities, community resources, and ICL programs
  • Manage staff performance evaluations, recommending disciplinary action when necessary
  • Ensure compliance with regulatory guidelines, including DHS, NYS, and NYC regulations
  • Collaborate with other departments to ensure seamless service delivery

Requirements:

  • Master's degree in a relevant field, such as social work or psychology
  • Minimum of 3 years of supervisory experience in a human services setting
  • CPR and First Aid certification
  • Strong financial and accounting skills
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • Bi-lingual preferred but not mandatory

Salary: $80,000 - $90,000 per year

Benefits: Paid orientation and training, choice of full and/or partial health, dental, and vision benefits, life and AD&D insurance, medical flexible spending, mental health services and providers, educational and parental leave, tuition and work-life assistance, commuter benefits plan, employee assistance program, matching 403B, payroll benefits, and discounts on select ticketed purchases provided by Plum Benefits.



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