Neurology Liaison Specialist

6 days ago


Shelton, Connecticut, United States VCA Animal Hospitals Full time
Job Summary

VCA Shoreline Veterinary Referral and Emergency Center in Shelton, Connecticut is seeking an experienced Client Care Specialist or Veterinary Technician to join the Neurology Department as the Neurology Liaison.

Responsibilities
  • Client communication: Provide updates to clients in the waiting room and over the phone, call owners with status updates and lab results, go over discharge instructions, create and discuss treatment plans, and make follow-up phone calls.
  • Record Keeping: Send referral letters, scan and/or fax records, call referral veterinarians for medical records, and enter charges.
  • Filling prescriptions and explaining prescription instructions to clients.
  • Submit and run all laboratory tests.
  • Manage scheduled appointments and patient drop-off for procedures.
  • Assist the doctor as needed to ensure a high level of care is given to clients throughout their pet's visit.
Requirements

A minimum of 1 year of experience working in a veterinary practice is required. The ideal candidate will have basic medical knowledge and be able to discuss medical situations with owners.

Why VCA?

VCA offers competitive compensation and a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page.



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