Assistant Team Leader

2 weeks ago


Geneseo, Illinois, United States Goodwill of the Finger Lakes Full time
Job Summary

The Assistant Team Leader - Soft Lines Department is a key role within the Goodwill of the Finger Lakes organization, responsible for supporting the Store Leader and assigned Store(s) in the processing and merchandising of soft lines. This position requires a strong leader who can motivate team members to achieve production goals and maintain high standards of quality and customer satisfaction.

Key Responsibilities
  • Production and Merchandising: Manage the production and merchandising of soft lines departments, ensuring that production goals are consistently met or exceeded.
  • Team Leadership: Motivate team members to achieve production goals, provide training and development opportunities, and ensure that team members understand the importance of their role in achieving sales and mission objectives.
  • Inventory Management: Monitor inventory levels and adjust production goals and pull processes as necessary to ensure that merchandise is properly maintained and displayed.
  • Customer Service: Ensure that customers receive excellent service, and that customer concerns are resolved promptly and professionally.
  • Store Operations: Assist the Store Leader with store employee meetings, supervise the daily cash drawer balances and deposits, and ensure that the store is maintained in a neat, clean, and organized fashion.
Requirements
  • Education: High school diploma or GED required, associate's degree preferred.
  • Experience: Minimum of one year retail experience with at least six months supervisory experience.
Work Environment

The Assistant Team Leader - Soft Lines Department will work in a fast-paced retail environment, interacting with customers, team members, and management. This role requires strong communication and leadership skills, as well as the ability to work independently and as part of a team.



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