Sleep Products Sales Specialist
1 week ago
Position: Mattress Retail Consultant
Job Category: Sales
Job Overview:
At Mathis Brothers Furniture, we are dedicated to offering our customers an extensive range of quality home furnishings at competitive prices. Our mission is to enhance the lives of our customers and employees while contributing positively to our communities.
Key Responsibilities:
The primary role of the Mattress Retail Consultant is to deliver exceptional service to all customers, regardless of their purchasing decisions. Responsibilities include:
- Creating a welcoming and professional atmosphere by greeting and assisting every customer and colleague.
- Demonstrating reliability and responsibility in all tasks.
- Completing sales transactions accurately and efficiently.
- Communicating customer service issues and requests to management effectively.
Examples of Duties:
As a Mattress Retail Consultant, you will:
- Support Sales Associates in promoting and selling mattresses on the showroom floor.
- Assist customers and Sales Associates with inquiries and issues related to merchandise.
- Collaborate with other departments to ensure customer satisfaction.
- Provide detailed information about products, pricing, and availability.
- Train Sales Associates on mattress features and effective selling techniques.
- Help customers make informed product selections based on their needs.
- Maintain an organized and visually appealing showroom display.
- Educate customers on the use, operation, and care of products.
- Exhibit excellent customer relations and service skills.
Qualifications:
To be successful in this role, candidates should possess:
- The ability to lift merchandise weighing up to 10 lbs.
- Effective communication skills with team members.
- Prior sales experience.
- A strong understanding of mattresses and retail procedures.
- A positive attitude when interacting with customers.
- Knowledge of safety and employment procedures.
Physical Requirements:
This position requires the ability to perform various physical activities, including:
- Stooping, kneeling, crouching, reaching, standing, climbing, and walking.
- Lifting and pulling objects as needed.
Work Environment:
The role is situated in a climate-controlled indoor environment.
Mathis Brothers Furniture is committed to maintaining a drug-free workplace and is an Equal Opportunity Employer.
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