Global Inventory Control Programs Manager

At Intuitive, we are driven by our mission: we believe that minimally invasive care enhances lives. Through innovation and advanced technology, we empower physicians to heal without limitations.

As a leader in robotic-assisted surgery, we are committed to cultivating a diverse and inclusive team dedicated to making a significant impact.

For over 25 years, we have collaborated with healthcare professionals and institutions worldwide to tackle some of the toughest challenges in healthcare and expand the boundaries of what is achievable.

Intuitive thrives on the contributions of talented individuals from various backgrounds. We believe that great ideas can emerge from anywhere. Our culture is built on inclusivity, diversity of thought, and mutual respect, enabling our team members to perform at their best as their authentic selves.

Our passionate workforce is the driving force behind our culture, grounded in integrity, eager to learn, and equipped with real-world experiences that inspire innovative thinking.

We are committed to investing in our team members' long-term growth, empowering them to advance our mission and reach their fullest potential.

Join us in our commitment to making significant strides for a global community of healthcare professionals and their patients. Together, we can transform the landscape of minimally invasive care.

The primary responsibility of this role is to provide both tactical and strategic oversight for the Inventory Control programs that govern ISI Finished Goods and Raw Materials, both domestically and internationally, across our distribution centers, fulfillment centers, and third-party providers.

A critical aspect of this position is a strong emphasis on Process Standardization, including the creation and updates of Standard Operating Procedures (SOPs) and Work Instructions (WIs) throughout the value stream.

Development and execution of Key Performance Indicators (KPIs) and Data Analytics to assess overall inventory health and performance will be essential.

This role requires presenting KPI/Metrics and Analytics to senior management, with the capability to communicate findings at a detailed level.

It is imperative to ensure compliance with all operational standards, focusing on transactional accuracy and system integrity.

Adherence to financial guidelines as established by internal policies and external auditors, in alignment with all Sarbanes-Oxley (SOX) controls and requirements, is also a key responsibility.

This position will engage with external auditors during scheduled or random audits, whether conducted in person or remotely, providing necessary documentation as required.

Collaboration with cross-functional business partners, both internal and external, is essential to build an efficient and agile distribution network that drives standardized practices and processes within the Inventory Control domain.

This role will play a pivotal part in any new or existing distribution center, fulfillment center, or third-party warehouse implementation, offering guidance and governance for Inventory Control Program implementations, software requirements, and inventory alignment between SAP and third-party providers.

Additionally, this position should demonstrate a commitment to Continuous Improvement Processes (CIP) to drive new efficiencies, eliminate waste, and enhance performance and system integrity across all logistics and distribution functions.

• Develop, train, and motivate personnel to adhere to all Inventory Control standards and procedures.
• Design and implement process standardization initiatives.
• Establish new Cycle Count Strategies utilizing cutting-edge methodologies.
• Align Inventory Control practices for all third-party companies managing our inventory.
• Prepare and communicate KPI/Metrics analytics on a bi-monthly, monthly, and quarterly basis to both local and cross-functional teams, including senior management.
• Establish and conduct prescribed Inventory Control Programs at all distribution centers and external logistics solutions.
• Monitor and audit responsibilities across the Finished Goods value stream.
• Review Finished Goods Inventory Health monthly with Finance Teams.
• Assess and communicate all Excess & Obsolete (E&O) opportunities with a focus on aged materials to the broader team monthly.
• Track and report fiscal value at all locations and administer appropriate Cycle Count programs as dictated by financial policy.
• Engage and govern all Domestic and International Inventory Control Programs.
• Conduct comprehensive physical inventories as directed.
• Collaborate across the organization to share best practices, develop programs and processes, and enhance employee capabilities to establish a world-class inventory control program.
• Maintain data compliance with SOX and regulatory controls, ensuring records are timely and accurate for inventory cycle counts.
• Execute documented procedures for all inventory control roles and responsibilities.
• Work with third-party logistics partners and distribution teams to ensure transactional integrity for accurate inventory control.
• Maintain systematic inventory accuracy to support uninterrupted global material shipments.
• Ensure all FIFO, Batch tracked, Date, and/or temperature-sensitive materials are routinely monitored.

Proven ability to manage and implement Inventory Control Operations in a dynamic environment.

Demonstrated success in cross-functional collaboration within a globally diverse organization.

Experience in inventory control and cycle counting, utilizing a Warehouse Management System.

Proficient in computer applications, including MS Office and ERP systems; knowledge of Agile and SAP/S4Hana/EWM is preferred.

Strong analytical skills with the ability to research and resolve job-related issues.

Excellent verbal and written communication skills, capable of delivering instructions from routine to complex.

Ability to lead cross-functional teams while managing moderate to complex projects to align inventory control across the organization.

Understanding of Kanban systems, continuous improvement, and lean methodologies is preferred.

The ideal candidate thrives in a fast-paced, multi-faceted work environment.

Experience with lean manufacturing/materials implementation and Six Sigma methodologies is highly desirable.

Exceptional organizational skills to meet deadlines and assist team members in prioritizing tasks while managing multiple projects.

Ability to exercise sound judgment and decision-making skills in addressing various routine issues.

Ability to work independently in a cross-functional setting.

Experience in organizing unstructured data to support proposals or operational plans.

Technical publication creation and editing experience is a plus.

A minimum of a BA degree or equivalent experience of 10+ years in an inventory control capacity within a production facility or distribution warehouse, including 3-5 years of people management experience.

Knowledge of lean manufacturing/materials implementation and kanban methods, along with Six Sigma expertise, is preferred.

APICS CPIM and/or CSCP certification is a plus.

This role requires 50% travel.

Work may involve environments with rapidly moving equipment, suboptimal lighting, and varying temperature conditions. Physical tasks may include stooping, lifting, and reaching.

• Experience with ASRS Implementations.
• Advanced inventory control practices and techniques.
• Familiarity with S4Hana/EWM.
• Knowledge of AI integration as it applies to inventory control and warehouse operations.
• Creative technical writing skills.

Due to the nature of our business, Intuitive may require proof of vaccination against certain diseases, including COVID-19.

Intuitive is an Equal Employment Opportunity Employer, providing equal opportunities to all qualified applicants and employees, prohibiting discrimination and harassment of any kind.

We will consider qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to candidates who do not reside or plan to reside in certain states.

We offer competitive compensation packages, including base pay, incentives, benefits, and equity, with actual pay determined based on various factors, including experience and qualifications.