Front of House Team Lead
6 days ago
Job Summary:
Boston Pizza International Inc. is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for leading the Front of House team and ensuring that our guests have an exceptional dining experience.
Key Responsibilities:
- Lead and manage the Front of House team to achieve exceptional customer service and sales results
- Develop and implement strategies to improve restaurant operations, including training, staffing, and scheduling
- Monitor and control labor costs, inventory, and other expenses to ensure profitability
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
- Identify and address customer complaints and concerns in a timely and professional manner
- Stay up-to-date with company policies, procedures, and initiatives to ensure compliance and effective implementation
Requirements:
- 3+ years of experience in a restaurant management role, preferably in a fast-paced, high-volume environment
- Proven track record of success in leading teams and driving sales growth
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong knowledge of restaurant operations, including food safety, inventory management, and labor laws
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A comprehensive training program to ensure your success
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