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Assistant Manager for Custodial Operations

2 months ago

ValdeReuil, Normandie, United States Wake Forest University Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager for Custodial Operations to join our team at Wake Forest University. This is a full-time position that will oversee and manage custodial operations, directly supervise custodial supervisors, and participate in hiring and training.

Key Responsibilities
  • Lead and manage custodial cleaning operations under the direction of the Manager of Custodial Services.
  • Counsel with supervisors and building leads to discuss problem areas and identify means of improvement.
  • Participate with other members of the management team and University partners in planning and designing new programs and projects.
  • Perform inspections and coordinate with necessary departments to meet customer expectations and timelines.
  • Coordinate campus projects with other managers to ensure expectations are met.
  • Ensure that outside contractors are properly supervised.
  • Stay current on techniques and cleaning methods to ensure cleanliness and hygiene of campus interiors.
  • Promote cooperation and commitment within the team to achieve goals and deliverables.
  • Visit with faculty and students who may be experiencing a housekeeping problem and facilitate corrective action.
  • Manage and maintain a close working relationship with personnel from other departments with respect to modifications, summer maintenance programs, and custodial-related service issues.
  • Establish long and short-range goals for each of the activities managed.
  • Oversee other special projects as directed by management.
Requirements
  • AS/AA degree plus three years of experience in operations and supervision, or an equivalent combination of education and experience.
  • Working knowledge of custodial practices, supplies, and equipment related to campus Facilities.
  • Strong organizational skills, including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, flexibility, and handling interruptions appropriately.
  • Ability to supervise and direct custodial supervisors and other personnel daily.
  • Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
  • Knowledge of related safety and sanitation standards for Custodians. Ensures compliance with OSHA/ADA.
  • Ability to practice effective communication skills orally and in writing with strong interpersonal skills.
  • Ability to communicate with diverse populations, including students, faculty, staff, and visitors.
  • Proficiency in computer use, including Google Suite, Microsoft Office (Word, Excel, and PowerPoint), and other relevant software.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to operate and drive golf carts and other vehicles.
  • Valid driver's license with a good driving record; must be insurable.
  • Ability to adapt quickly and accept change.