Custodial Operations Manager

3 weeks ago


ValdeReuil, Normandie, United States SSC Services for Education Full time
Job Description

SSC Services for Education is a leading provider of facility management services, committed to delivering exceptional results and exceeding customer expectations. As a Unit Custodial Director, you will play a critical role in ensuring the cleanliness, sanitation, and security of assigned buildings on a K-12 campus.

Key Responsibilities:

  • Lead and coordinate all janitorial personnel activities, ensuring seamless operations and outstanding service delivery.
  • Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
  • Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
  • Maintain equipment and inventory of supplies to ensure efficient operations and timely completion of tasks.
  • Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
  • Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
  • Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
  • Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.

Requirements:

  • College degree preferred but not required
  • One to two years as supervisor in housekeeping or service-related field with high customer/client contact required
  • Strong work ethic, intense drive, and initiative for quality and customer service
  • Excellent written and oral communication skills
  • Excellent problem-solving skills both one-on-one and in group situations
  • Ability to engage and motivate staff
  • Understanding of budgeting processes and awareness of profit and loss concepts
  • Excellent administrative and organizational skills and an ability to prioritize
  • Ability to work with heavy cleaning equipment
  • Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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