Custodial Operations Manager
3 weeks ago
SSC Services for Education is a leading provider of facility management services, committed to delivering exceptional results and exceeding customer expectations. As a Unit Custodial Director, you will play a critical role in ensuring the cleanliness, sanitation, and security of assigned buildings on a K-12 campus.
Key Responsibilities:
- Lead and coordinate all janitorial personnel activities, ensuring seamless operations and outstanding service delivery.
- Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
- Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
- Maintain equipment and inventory of supplies to ensure efficient operations and timely completion of tasks.
- Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
- Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
- Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
- Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.
Requirements:
- College degree preferred but not required
- One to two years as supervisor in housekeeping or service-related field with high customer/client contact required
- Strong work ethic, intense drive, and initiative for quality and customer service
- Excellent written and oral communication skills
- Excellent problem-solving skills both one-on-one and in group situations
- Ability to engage and motivate staff
- Understanding of budgeting processes and awareness of profit and loss concepts
- Excellent administrative and organizational skills and an ability to prioritize
- Ability to work with heavy cleaning equipment
- Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions
Benefits:
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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