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Assistant Manager I

2 months ago

New York, New York, United States Tapestry Full time
About Tapestry

Tapestry is a global house of brands that is powered by optimism, innovation, and inclusivity. Our portfolio includes Coach, a leading design house of modern luxury accessories and lifestyle collections.

Job Summary

We are seeking an experienced Assistant Manager I to join our team at Coach. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities
  • Drive sales growth and achieve sales targets through effective inventory management, visual merchandising, and customer engagement.
  • Develop and implement strategies to improve customer satisfaction and loyalty, including personalized service and loyalty programs.
  • Lead and develop high-performing teams, including coaching, training, and performance management.
  • Collaborate with cross-functional teams to achieve business objectives, including marketing, visual merchandising, and operations.
  • Stay up-to-date with industry trends and competitor activity, and provide insights and recommendations to inform business decisions.
Competencies
  • Drive for Results: We are looking for someone who can consistently deliver results and exceed sales targets.
  • Customer Focus: Our ideal candidate is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: We value innovative thinking and the ability to come up with new and unique ideas.
  • Interpersonal Savvy: Excellent communication and interpersonal skills are essential for this role.
  • Learning on the Fly: We are looking for someone who is a relentless and versatile learner, open to change and experimentation.
  • Perseverance: Our ideal candidate is driven and motivated to achieve results, even in the face of resistance or setbacks.
  • Dealing with Ambiguity: We value someone who can effectively cope with change and uncertainty.
Requirements
  • 3+ years of retail management experience, preferably in the fashion industry.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to change.
What We Offer

As a member of the Tapestry team, you will have access to a range of benefits, including competitive compensation, comprehensive health insurance, and opportunities for professional development and growth.

We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.