Volunteer Experience Coordinator

4 days ago


San Antonio, Texas, United States Girl Scouts of Southwest Texas Full time

Job Summary:

We are seeking a highly skilled Resource Center Specialist to join our team at Girl Scouts of Southwest Texas. This part-time position will play a key role in supporting and retaining adult volunteers by providing exceptional customer service and guidance.

About Girl Scouts of Southwest Texas:

As the world's preeminent leadership development organization for girls, we serve over 15,000 members across 21 counties in southwest Texas. Our mission is to empower girls to be courageous, confident, and character-driven.

Key Responsibilities:

  1. Maintain relationships with volunteers to provide support and guidance in their roles.
  2. Utilize customer relationship management systems to track interactions with volunteers.
  3. Provide expert training on Volunteer Toolkit (VTK) and program kit demonstrations to volunteers.
  4. Assist with selection of program resources to support Girl Scout program delivery.
  5. Manage inventory of equipment and resources using the Resource Mate system.

Requirements:

  • Bachelor's degree or equivalent experience in customer service, office administration, or related field.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, database management, and reporting.
  • Ability to lift up to 25 pounds occasionally and have specific vision abilities for close visual acuity.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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