Customer Service Associate

2 days ago


Marshall, Texas, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a Customer Service Representative to join our team at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and supporting the overall success of our store.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selection of merchandise, answering questions and providing product information.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.


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