Banquet Operations Manager
4 weeks ago
Orange Hill Restaurant is seeking a highly skilled Banquet Captain to oversee the planning, execution, and coordination of high-end events. As a key member of our team, you will be responsible for ensuring seamless event execution, delivering exceptional service, and maintaining the highest standards of quality.
Key Responsibilities:
- Coordinate all aspects of banquet and private event operations, including setup, execution, and teardown.
- Lead and supervise banquet staff, providing guidance and support to ensure exceptional service and adherence to established standards.
- Collaborate with event planners and clients to understand their needs and preferences, ensuring seamless event execution.
- Set up banquet rooms according to event specifications, maintaining attention to detail and ensuring a high level of quality.
- Monitor event timelines and coordinate with various departments to ensure smooth execution.
- Train and mentor banquet staff to uphold service standards and enhance their skills.
- Handle guest inquiries and concerns promptly and professionally.
- Maintain inventory and ensure proper storage and handling of banquet equipment.
- Collaborate with the culinary team to ensure the timely and accurate delivery of food and beverages.
- Uphold cleanliness and organization in banquet areas, adhering to health and safety guidelines.
Requirements:
- 3+ years of proven experience as a Banquet Captain or similar role in a high-end restaurant or hospitality setting.
- Exceptional organizational and leadership skills.
- Strong communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of banquet and event planning processes.
- Familiarity with food and beverage service, including wine and cocktail knowledge.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive hourly rate: $25.00 - $27.50.
- Opportunities for growth and advancement.
- Full-time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, and Rolling Holiday Paid Time Off.
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