Community Health Outreach Coordinator

1 day ago


San Mateo, California, United States Upward Health Full time
About Upward Health

Upward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients in need. Our team of dedicated healthcare professionals is committed to improving the lives of our patients, addressing their physical, behavioral, and social health needs with compassion and expertise.

Job Summary

We are seeking a highly motivated and empathetic Community Outreach Specialist to join our team. As a key member of our outreach team, you will play a critical role in connecting patients with our services, building relationships, and ensuring seamless care coordination. If you are passionate about making a difference in the lives of others and possess excellent communication and interpersonal skills, we encourage you to apply.

Key Responsibilities
  • Conduct direct outreach to patients via phone, in-person meetings, and other strategies to educate them about our services and support their health goals.
  • Enroll patients into our program, collecting key data and ensuring accurate and timely documentation in our software system.
  • Manage a personal caseload of patients, utilizing effective strategies to engage and support them throughout their care journey.
  • Participate in weekly team meetings to share best practices, address challenges, and drive continuous improvement.
Requirements
  • 3+ years of experience in sales, healthcare, or outreach roles, with a proven track record of building relationships and achieving goals.
  • Excellent verbal communication and interpersonal skills, with the ability to connect with patients from diverse backgrounds.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team, with a commitment to collaboration and open communication.
  • Fluency in English, with Spanish language skills a plus.
  • Reliable transportation and flexibility to work occasional night/weekend shifts.
What We Offer

Upward Health is proud to offer a competitive hourly wage of $21-24, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are passionate about making a difference in the lives of others and possess the skills and experience required for this role, we encourage you to apply.



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