Experienced Auto Claims Specialist

2 weeks ago


Diamond Bar, California, United States Travelers Insurance Full time
Job Title: Experienced Auto Claims Representative

About the Role:

We are seeking an experienced Auto Claims Representative to join our team at Travelers Insurance. As an Auto Claims Representative, you will be responsible for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment process.

Key Responsibilities:

  • Deliver consistent service quality throughout the claim life cycle, including prompt contact, explaining the process, setting expectations, on-going communication, follows-through and meeting commitments to achieve optimal outcome on every file.

  • Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements for Auto Damage only claims in assigned jurisdictions.

  • Investigate each claim to obtain relevant facts necessary to determine coverage, causation, extent of liability/establishment of negligence, damages, contribution potential and exposure with respect to the various coverages provided.

  • Determine settlement amounts based upon appraisal estimate, negotiate and convey claim settlements within authority limits to insureds and claimants.

  • Establish timely and maintain appropriate claim and expense reserves.

  • Perform other duties as assigned.

Requirements:

  • High School Diploma or GED required.

  • A minimum of one year previous Auto claim handling experience or successful completion of Travelers Auto Claim Representative training program is required.

What We Offer:

  • Competitive salary range: $51,000.00 - $84,200.00.

  • Opportunity to work in a dynamic and fast-paced environment.

  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.

  • Professional development opportunities and training programs.

  • Collaborative and supportive team environment.

Language: English



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