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Chief Customer Experience Officer

1 month ago

Irvine, California, United States Revelyst, Inc. - Vista Outdoor Full time
Director, Customer Experience

As a key member of the Revelyst, Inc. - Vista Outdoor team, you will be responsible for leading Customer Support teams for various brands, including Bell Helmets, C-Preme, CamelBak, Fox Racing, Giro Sport Design, and Quiet Kat in North America. Your experience in leading high-performance teams will be essential in driving customer satisfaction and loyalty.

Key Responsibilities:
  • Lead Customer Support teams for multiple brands
  • Develop and implement customer experience strategies
  • Collaborate with cross-functional teams to drive customer satisfaction
  • Manage customer feedback and concerns

Requirements:

  • Proven experience in leading high-performance teams
  • Strong customer service and experience skills
  • Ability to work in a fast-paced environment
  • Excellent communication and leadership skills