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Restaurant Cashier Specialist

2 months ago

Winter Garden, Florida, United States P.F. Chang's Full time
Job Summary

The Takeout Restaurant Cashier Specialist is responsible for delivering exceptional service to our guests by providing timely and accurate takeout, delivery, curbside pick-up, and catering orders.

Key Responsibilities
  • Answer phone calls and greet guests with a smile, assisting them in ordering the perfect meal for their event or occasion.
  • Represent P.F. Chang's as a brand ambassador in the community and during takeout and catering events.
  • Provide excellent hospitality and strong two-way communication, resulting in satisfactory guest feedback.
  • Understand different menu items for takeout, catering, and delivery to guide guests on choosing menu items and answer questions regarding menu items and services offered.
  • Work with the restaurant management team to plan takeout and catering orders.
  • Operate kitchen equipment, including coffee machines, iced tea machines, lemon slicers, order display systems, and cash registers.
  • Responsible for packaging and labeling all items, ensuring all necessary components are included for each order.
  • Review each order with the guest and/or delivery team member.
  • Process payment for orders, handling cash and credit transactions.
  • Perform side work and cleaning duties as needed.
Requirements
  • No prior experience is required - we will train you.
  • Ability to multitask and organize multiple types of orders simultaneously.
  • Ability to follow all company policies, procedures, and standards.
  • Understanding of the English language.
  • Ability to place orders through the point of sale (POS) system.
  • Knowledge of proper sanitation practices and safety procedures.
  • Must possess a current Food Handlers Card or be able to obtain one, where applicable.
Why Work for P.F. Chang's?

We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in.

We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day. The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P.F. Chang's team members and guests safe.