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Claims Recovery Specialist
2 months ago
Element Fleet Management is seeking a highly skilled Claims Recovery Specialist to join our team. As a Claims Recovery Specialist, you will play a critical role in recovering losses for our clients by identifying and pursuing liable third parties.
Key Responsibilities
- Investigate and secure claim information from liable third parties to facilitate subrogation recovery
- Conduct online research to locate at-fault parties and obtain necessary claim information
- Communicate with insurance carriers, agents, and at-fault parties to resolve claims and recover losses
- Properly document claims and manage claim workflow to provide visibility and understanding of the process
- Manage and review police reports as assigned
Requirements
- High School diploma or equivalent
- College degree and 1+ year of business professional phone experience or 3+ years of business professional phone experience and administrative experience required
- Previous Subrogation/claims processing or Recovery background preferred
- Microsoft Office Suite (Word, Outlook, Excel) knowledge
- Ability to handle difficult conversations and exhibit conflict management skills
- Ability to navigate approved internet sites to research needed information
What We Offer
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)