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Head of Event Sales and Coordination

2 months ago

Montgomery, Alabama, United States Cliff House Maine Full time
Position Overview:

We are in search of a proactive and seasoned Head of Event Sales and Coordination to spearhead our event management operations and enhance sales performance.

The successful candidate will manage all facets of catering sales, from the initial engagement with clients to the successful execution of events, ensuring meticulous planning and outstanding guest satisfaction.

This position demands exceptional leadership capabilities, a strategic approach, and a commitment to creating unforgettable experiences through catering and events.


Key Responsibilities:
  • Formulate and execute effective sales initiatives to meet revenue goals and broaden market reach.
  • Provide direction and support to the catering sales team, ensuring alignment with business objectives through training and motivation.
  • Work closely with the Special Events Chef, Banquet Director, and culinary and operations teams to design and implement innovative menus; guarantee seamless operations from sales through planning to execution.
  • Oversee budgeting and forecasting for the catering and banquets division to maximize financial outcomes.
  • Establish efficient systems for event planning, communication, and client relationship management.
  • Manage billing processes to ensure accuracy and efficiency in fulfilling signed contracts and agreements.
  • Ensure timely and compliant responses in accordance with contractual commitments.
  • Coordinate essential information with the operations team across front services, valet, restaurants, and sales teams to guarantee a flawless experience.
  • Lead BEO meetings for internal teams to ensure comprehensive communication and alignment of expectations.
  • Supervise a team of three.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Demonstrated experience in catering sales and event management, with at least five years in a leadership role.
  • Strong leadership and team development skills, with a proven history of motivating and nurturing a high-performing team.
  • Exceptional communication, negotiation, and interpersonal abilities.
  • Strategic thinker with the capacity to assess market trends and devise effective sales strategies.
  • Detail-oriented and organized, capable of managing multiple projects concurrently.
  • Proficiency in Salesforce/Delphi CRM systems.
  • Willingness to work flexible hours, including evenings and weekends, to oversee events as required.
  • Certification in event planning or hospitality management is advantageous.

All employees are expected to meet performance standards for this role and adhere to the policies, rules, and procedures of the organization, including those outlined in the Employee Handbook or otherwise communicated.