Field Service Engineer

2 weeks ago


Chattanooga, Tennessee, United States Crawford Thomas Recruiting Full time
Job Title: Field Service Engineer

Are you a skilled engineer looking for a challenging role that combines technical expertise with customer satisfaction? We're seeking a Field Service Engineer to join our team and implement technology solutions that meet the highest standards.

About the Role:

This is a hybrid role that requires both technical expertise and excellent communication skills. As a Field Service Engineer, you'll work on-site with clients to implement network upgrades, server migrations, and other technical projects. You'll also spend time working remotely on cloud migration projects, ensuring seamless transitions for our clients.

Key Responsibilities:
  • 80% of the week working remotely on network upgrades, server migrations, and cloud migrations
  • 20% on-site for ticket escalations, primarily troubleshooting network and server issues
Requirements:
  • 5+ years of system engineering/IT support experience in MSP
  • Cloud migration experience, Office 365 or Azure
  • Strong experience in Microsoft system administration, Active Directory, and file/print server management
  • Experience with M365, Azure, virtualization (VMWare, Hyper-V)
  • Familiarity with RMM software and cloud migration projects
  • Strong understanding of server & storage solutions (Dell/HP/NetApp/EMC)
  • Experience with firewalls, switches, VLANs (SonicWALL, Cisco, WatchGuard, Fortinet)
  • Knowledge of emerging tech like hyper-convergence, SD-WANs, hybrid cloud
  • Valid driver's license & clean driving record
About the Company:

Our client is a leading MSP providing network management, cybersecurity, 24/7 support, and IT services, while leading in hardware sales and support.



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