Field Service Engineer
1 week ago
We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for implementing technology solutions with high customer satisfaction.
Job Summary:The successful candidate will handle technical projects, including network/server upgrades, configurations, and documentation. You will work on-site and remotely, traveling from home to client sites or working remotely for cloud migration. Occasional office visits are required.
Key Responsibilities:- 80% of the week working remotely on:
- Network upgrades (firewalls, switches, wireless installs)
- Server migrations (Windows, VMWare, on-prem/cloud)
- M365 & Azure migrations (Azure AD, Teams, SharePoint)
- 20% on ticket escalations, primarily on-site:
- Network/firewall troubleshooting, VPN setups, server upgrades
- 5+ years of system engineering/IT support in MSP
- Cloud migration experience, Office 365 or Azure
- Strong experience in Microsoft system administration, Active Directory, and file/print server management
- Experience with M365, Azure, virtualization (VMWare, Hyper-V)
- Familiarity with RMM software and cloud migration projects
- Strong understanding of server & storage solutions (Dell/HP/NetApp/EMC)
- Experience with firewalls, switches, VLANs (SonicWALL, Cisco, WatchGuard, Fortinet)
- Knowledge of emerging tech like hyper-convergence, SD-WANs, hybrid cloud
- Valid driver's license & clean driving record
Our client is an MSP providing network management, cybersecurity, 24/7 support, and IT services, while leading in hardware sales and support.
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