Field Technician

1 month ago


Helena, Montana, United States Montana Internet Full time
Job Summary

Montana Internet is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for installing, repairing, and upgrading our broadband services across various locations in Montana.

Key Responsibilities
  • Perform site surveys to determine serviceability
  • Install new services for customers
  • Diagnose and troubleshoot connectivity problems during service visits
  • Configure routers and customer devices as needed
  • Perform equipment upgrades for existing customers
  • Keep accurate and current inventory and vehicle maintenance logs
  • Maintain company-issued assets, including tools, equipment, and vehicles
  • Provide exceptional customer experience in all interactions
  • Safely drive a company vehicle while utilizing the most efficient route
Requirements
  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Ability to lift and carry 50 lbs, including ladders, equipment, and tools
  • Comfortable working at heights and completing Tower Climbing Certification
  • Excellent communication and problem-solving skills
Benefits
  • Medical insurance with 100% employer-paid premium for employee, spouse, and dependents
  • Health Savings Account (HSA)
  • Aflac supplemental benefits
  • Company-paid term life insurance
  • Paid time off and standard holidays
  • Cell phone reimbursement and company-paid home internet connection
  • Streaming reimbursement and membership at Capital City Health Club

Montana Internet is an equal-opportunity employer committed to diversity and inclusion in the workplace.


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