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Pharmacy Operations Manager

2 months ago

Cleveland, Ohio, United States University Hospitals Full time
Job Summary

The Pharmacy Technician Supervisor is a key member of the University Hospitals pharmacy team, responsible for overseeing the daily operations of the pharmacy department. This role requires strong leadership and organizational skills, as well as the ability to work effectively with a team to ensure seamless delivery of patient care.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of pharmacy technicians, ensuring that tasks are completed efficiently and effectively.
    • Develop and implement procedures to improve workflow and productivity.
    • Mentor and train new staff members to ensure they have the necessary skills and knowledge to perform their duties.
  • Quality Assurance and Control
    • Monitor and maintain accurate records of medication preparation, dispensing, and inventory management.
    • Conduct regular audits to ensure compliance with regulatory requirements and hospital policies.
    • Identify and implement process improvements to enhance patient safety and quality of care.
  • Communication and Collaboration
    • Communicate effectively with pharmacy staff, physicians, and other healthcare professionals to ensure seamless delivery of patient care.
    • Collaborate with other departments to resolve issues and improve workflow.
  • Administrative and Technical Duties
    • Prepare and maintain accurate records, reports, and documentation as required by regulatory agencies and hospital policies.
    • Assist with the development and implementation of policies and procedures.
    • Perform other duties as assigned by the Pharmacy Manager.
    Requirements
    • Education and Experience
      • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
      • Minimum 2 years of experience in a pharmacy setting, with at least 1 year in a supervisory or leadership role.
    • Skills and Abilities
      • Strong leadership and organizational skills.
      • Excellent communication and interpersonal skills.
      • Ability to work effectively in a fast-paced environment.
      • Knowledge of pharmacy operations, policies, and procedures.
    • Certifications and Licenses
      • Current certification as a pharmacy technician or pharmacist.
      • State licensure as a pharmacy technician or pharmacist, as required.