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Pharmacy Operations Manager

1 month ago


Cleveland, Ohio, United States Walgreens Full time
Job Summary:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer service.

Key Responsibilities:

  • Manage and coordinate pharmacy operations, including scheduling, training, and performance management of pharmacy technicians.
  • Ensure compliance with state and federal laws, regulations, and company policies.
  • Develop and implement strategies to improve pharmacy workflow and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve operational efficiency.
  • Communicate effectively with pharmacy team members, customers, and other stakeholders.

Requirements:

  • High School Diploma or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • At least one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills.
  • Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications:

  • Previous people management or leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.