Client Experience and Partnership Specialist

4 days ago

Boca Raton, Florida, United States Blue Team LLC Full time
About Us:
BlueTeam LLC is a U.S.-based service provider that offers remediation, reconstruction, and roofing services on a national basis for commercial properties. Our core business is providing cleanup and mitigation work for problems such as fire damage, roof leaks, pipe bursts, mold, aging system failures, and post-disaster remediation resulting from severe weather.

**Our Mission:**
To cultivate and maintain mutually beneficial relationships with our clients. In order to accomplish this mission, we strive to be mindful, respectful, and understanding of our clients and their business needs.

**Why Join Us:**
As a Commercial Client Relationship Manager at BlueTeam LLC, you will have the opportunity to work with a dynamic and growing company in the construction industry. You will be part of a collaborative and supportive work environment that values professional development and teamwork. Our company culture is built on integrity, transparency, and accountability, and we are committed to treating our clients fairly and with mutual respect.

**Key Responsibilities:**
* Proactively engage with clients to ensure that they think of BlueTeam as their go-to option for restoration, construction, and roofing needs
* Actively monitor and communicate potential risks to clients' properties or staff and assist in onboarding new clients
* Serve as the primary point of contact for clients, ensuring timely updates and addressing concerns throughout the project lifecycle
* Collaborate with internal teams to ensure customer needs and expectations are met, proactively communicating any project changes or issues
* Represent the customer's perspective during internal meetings and decision-making processes

**Requirements:**
* Bachelor's degree in business administration, communications, construction management, or related field
* 3+ years of experience in a customer-facing role, ideally within the construction industry
* Strong proficiency in office software and tools (e.g., Microsoft Office Suite)
* Excellent communication, organizational, and time management skills
* Strong knowledge of commercial construction practices, materials, and methods
* Problem-solving mindset with a proactive approach to identifying and resolving client concerns
* Ability to multitask and prioritize effectively in a fast-paced environment
* Fluent in English, Spanish a plus

**What We Offer:**
* Competitive Salary: $65,000 - $85,000 per year
* Full range of benefits including medical, dental, vision, short-term disability, long-term disability, supplemental life insurance, 401(k) with employer match, and paid time off (PTO)
* Opportunity to work with a dynamic and growing company in the construction industry
* Collaborative and supportive work environment
* Professional development opportunities

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