Front Office Manager
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Avion Hospitality. As a key member of our management team, you will be responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest service, and maximizing room revenue and occupancy.
Key Responsibilities:
- Lead and motivate a team of Front Desk personnel to provide exceptional guest service and ensure a smooth check-in and check-out process.
- Monitor and analyze Front Office operations, identifying areas for improvement and implementing changes to increase efficiency and productivity.
- Develop and implement strategies to maximize room revenue and occupancy, including rate management and yield optimization.
- Collaborate with the Sales and Marketing team to develop and implement sales strategies and promotions.
- Ensure compliance with Avion Hospitality policies and procedures, as well as all relevant laws and regulations.
- Conduct regular audits and reviews to ensure accuracy and compliance with financial and operational procedures.
- Develop and maintain relationships with key stakeholders, including guests, employees, and vendors.
- Stay up-to-date with industry trends and best practices, and implement new ideas and strategies to improve Front Office operations.
Requirements:
- At least 5 years of progressive experience in a hotel or a related field, or a 2-year college degree and 3 or more years of related experience.
- Supervisory experience required.
- Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
- Must have a valid driver's license from the applicable state.
- Must be able to convey information and ideas clearly, and evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations, and maintain composure and objectivity under pressure.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented and experienced team.
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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