Medical Records Processing Specialist

5 days ago


Fayetteville, Arkansas, United States Healthmark Group Full time
Job Title

Onsite Medical Records Processing Specialist (Part-Time)

Job Overview:

We are seeking a detail-oriented and organized individual to join our team as an Onsite Medical Records Processing Specialist. This entry-level position offers an exciting opportunity for someone looking to start their career in the healthcare industry.

Main Responsibilities:

  • Timely Request Fulfillment: Complete all incoming medical records requests within established timeframes to ensure efficient processing and accurate results.
  • Data Quality Assurance: Maintain 100% ROI accuracy by verifying data and ensuring its confidentiality, security, and proper invoicing.
  • Priority Requests: Process STATs within one hour and meet a 24-hour turnaround time for other ROI requests to maintain exceptional customer service standards.
  • Queue Management: Keep all queues current and up-to-date to prevent delays and optimize productivity.
  • Request Validation: Validate incoming requests and authorize the release of PHI according to established procedures to ensure compliance and confidentiality.
  • Quality Control: Perform quality checks on all work to guarantee accuracy, confidentiality, and proper invoicing.
  • Confidentiality and Ethics: Maintain confidentiality, security, and standards of ethics with medical records information during transport, storage, and disposal.
  • Additional Tasks: Complete legal affidavits and questions as needed, regularly scan ROI requests into charts, and avoid abuse of HealthMark and client-specific ROI policies.
  • Personal Professionalism: Maintain a neat, clean, and professional personal appearance and adhere to the dress code, ensuring a clean and orderly workspace and properly storing records before leaving the area.
  • Facility Updates: Update facility guides as needed to reflect changes and improvements.
  • Customer Service: Provide excellent customer service by being attentive and respectful, following through on commitments, and proactively de-escalating potential issues.
  • Effective Communication: Communicate effectively with customers and strive for maximum satisfaction.

Requirements:

  • Fast Learner: A quick learner with the ability to adapt to new processes and technologies.
  • Dependable Individual: A dependable and responsible individual who can commit to meeting deadlines and delivering high-quality results.
  • Team Player: A team player who is willing to collaborate with colleagues to achieve common goals and objectives.
  • Positive Attitude: Someone with a positive attitude who strives to do more and continuously improve performance.

Note: The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Compensation:

$18.50 per hour

Note: The salary range may vary based on experience and location.



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