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Customer Service Representative

2 months ago

Portsmouth, Virginia, United States PiNZ BOWL Full time
About the Role

We are seeking a skilled and charismatic Mixologist and Server to join our team at PiNZ BOWL. As a key member of our staff, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities
  • Guest Service: Build a friendly rapport with guests, understand their needs, and provide personalized recommendations to enhance their experience.
  • Food and Beverage Service: Prepare and serve food and drinks, manage cash and credit transactions, and maintain a clean and sanitary environment.
  • Team Collaboration: Work closely with colleagues to ensure seamless service, resolve guest complaints, and maintain a positive and respectful team dynamic.
  • Inventory Management: Monitor and maintain inventory levels, restock supplies, and ensure accurate ordering and receiving procedures.
Requirements
  • Communication Skills: Ability to communicate effectively with guests, colleagues, and management in a fast-paced environment.
  • Teamwork: Demonstrate a willingness to work collaboratively with others to achieve common goals and objectives.
  • Adaptability: Ability to adapt to changing situations, priorities, and deadlines in a dynamic work environment.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Flexible Schedules: Variety of scheduling options to accommodate different lifestyles and preferences.
  • Opportunities for Growth: Training and development opportunities to enhance skills and advance in the company.