Air General Travel Services Specialist

7 days ago


Arlington, Virginia, United States Air General Full time

Air General, a renowned national cargo handling company and passenger services provider, is seeking a highly skilled Travel Services Specialist at our Ronald Reagan Washington National Airport location (DCA). This role involves acting as a ground host/hostess or concierge, providing exceptional assistance to travelers, and ensuring a seamless airport experience.

  • Key Responsibilities:
  • Create a positive passenger experience by greeting them warmly and facilitating a smooth check-in and ticketing process
  • Utilize specialized reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate fees accurately
  • Communicate vital information about flights and baggage to passengers in a clear and timely manner
  • Collaborate with the internal Coordinator team to ensure accurate processing of passenger information and on-time flight departures
  • Resolve passenger issues promptly and professionally, adhering to company policies and procedures
  • Maintain excellent communication with the Baggage Service Office to track baggage locations and address passenger inquiries
About Air General

Air General is a US-based nationwide air cargo and ocean cargo handling company, providing high-quality transportation logistics services at major US airports. Our customers include world-renowned international and domestic airlines.

Requirements and Qualifications
  • A high school diploma or equivalent is preferred
  • Must be able to pass pre-employment screenings, background checks, and airport/government security clearance
  • Must possess fluency in spoken and written English
  • Ability to work varied shifts, including nights and weekends, is required
Estimated Salary Range

The estimated salary for this position is approximately $82 per 3-hour event, with variable assignments and opportunities for growth within the company.

About This Opportunity

Air General offers a dynamic work environment that fosters respect, caring, and equality among employees. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced airport setting, consider joining our team as a Travel Services Specialist.



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