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Security Field Service Technician

2 months ago

Washington, Washington, D.C., United States Allied Universal® Technology Services Full time
Job Title: Commercial Service Technician

Embark on a career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology.

Job Summary

We are seeking a skilled Commercial Service Technician to join our team. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. Our team members enjoy comprehensive benefits, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Key Responsibilities
  • Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
  • Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards
  • Apply all necessary documentation for tracking of service-related issues
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment, and CCTV testing devices
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for their use in low-voltage applications
  • Establish and maintain effective working relationships with both internal and external customers
  • Provide phone and on-line remote diagnostic support
  • Perform other duties as assigned by Operations Management
Requirements
  • Valid State driver's license
  • Capable of lifting up to 50lbs and work on ladder heights of up to 16'
  • Available for scheduled 'on-call' duties to respond to emergency service calls
  • A high Degree, Vocational School or equivalent required
  • 2+ years of field experience in Electronic Security System industry
  • Strong troubleshooting skills and mechanical and electronic aptitude
  • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh, or ONSSI
Benefits
  • Company Vehicle and Gas Card
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.