Customer Service Associate
4 days ago
As a key member of our Procom team, you will play a vital role in ensuring seamless warehouse operations. Your primary responsibility will be to maintain workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory management, creating packaging slips and reports, and fulfilling customer orders.
Our ideal candidate is a highly organized and detail-oriented individual who can multitask and prioritize workload in a fast-paced environment. If you're excited about the challenge of working for a rapidly growing global company, we invite you to join our team and grow with us.
Key Responsibilities:- Coordinate workload allocation among warehouse workers, material handlers, and drivers
- Prepare work orders; troubleshoot orders and resolve discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
- Maintain and generate required reports
- Process, audit, and file various documentation
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers, employees, and management
- Proven ability to multitask and prioritize workload in a fast-paced environment
- High school diploma or equivalent
- Availability to work a flexible schedule when needed
- 1 year of customer service experience
- 6 months of experience in a warehouse setting
This position is located in Hagerstown, Maryland, United States. The work schedule is Monday through Friday, 3:00 PM to 11:30 PM, with some overtime and Saturdays possible.
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