Administrative Dental Support Specialist

3 weeks ago


Naples, Florida, United States Massa Dental Center Full time
About Massa Dental Center

Massa Dental Center, located in Naples, Florida, is a thriving dental practice that values teamwork, communication, and community. We are seeking a highly skilled Front Office Business Assistant to join our team and contribute to our mission.

As part of Heartland Dental, one of the largest and fastest-growing Dental Support Organizations in the country, we provide our patients with exceptional service and create value for our stakeholders.

Job Role

This role offers a unique opportunity to work in a dynamic environment where collaboration, communication, and community thrive. As a Front Office Business Assistant, you will manage front office duties, including patient scheduling, insurance claims, and accounts receivable.

Main Responsibilities
  • Greet and welcome patients, creating a positive first impression
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Schedule and confirm appointments for multiple providers
  • File patient insurance claims and follow up on outstanding claims
  • Post insurance and patient payments and process accounts receivables
Benefits Package
  • Competitive salary of $55,000 - $65,000 per year, depending on experience
  • Opportunity to develop your skills and career in a supportive environment
  • Access to on-demand Daily Pay
Essential Qualifications
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • 1+ years of experience in a dental or medical setting


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