Loan Processor/Account Manager

1 week ago


Plano, Texas, United States Spring EQ Full time
Job Title: Loan Processor/Account Manager

At Spring EQ, we are seeking a highly skilled and detail-oriented Loan Processor/Account Manager to join our Wholesale team. As a Loan Processor/Account Manager, you will be responsible for facilitating communication between our approved brokers and Spring EQ wholesale team members to ensure timely loan fulfillment and a best-in-class borrower experience.

Key Responsibilities:
  • Manage inbound requests from internal team members and brokers with attention to detail and within assigned timeframes
  • Communicate with brokers in a customer service-oriented manner to obtain necessary documentation to complete the loan fulfillment process
  • Evaluate and review documentation provided by brokers to ensure documents meet the requirements for loan approval
  • Complete verifications of employment according to company policies and order, track, and review 3rd-party services (appraisal/Flood/Title)
  • Provide processing and administrative support to wholesale team members as needed
Requirements:
  • 3+ years of experience processing home equity or mortgage loans
  • Proficiency with loan origination systems and ability to adapt to new technology, automation updates, and other applications
  • Strong interpersonal, communication, and customer service skills
  • Ability to manage time efficiently, multitask, and prioritize and meet competing deadlines
  • Strong attention to detail and accuracy
  • Self-starter mentality with the ability to problem-solve
Benefits:
  • 401k Company Match
  • Commuter Benefits
  • Company Holidays
  • Dental Insurance
  • Dependent Care Plan
  • Disability Insurance
  • Employee Assistance Program
  • Life Insurance
  • Medical Insurance
  • Paid Time Off Plan
  • Vision Insurance
  • Credit Union Membership

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