Client Service Representative

1 week ago


Newark, Delaware, United States City National Bank Full time
Job Summary

As a Client Service Professional at City National Bank, you will play a critical role in delivering exceptional client experiences and building strong relationships with our clients. This is a unique opportunity to work with a talented team of professionals who are passionate about providing personalized service and driving business growth.

Key Responsibilities
  • Provide exceptional client service and support to clients across various deposit and credit operations
  • Act as a primary liaison between clients and bank teams, ensuring seamless communication and issue resolution
  • Identify and escalate potential risks to ensure timely and effective resolution
  • Develop and maintain knowledge of bank products and services to provide expert recommendations to clients
  • Collaborate with internal teams to drive sales growth and client retention
Requirements
  • Bachelor's degree or equivalent
  • Minimum 2-3 years of experience in client service, banking operations, or banking relationship management support
  • Strong knowledge of bank policies, procedures, and regulatory compliance
  • Excellent communication, problem-solving, and organizational skills
What We Offer

City National Bank offers a competitive compensation package, including a starting base salary of $22.27 - $33.43 per hour, as well as bonus and commission opportunities. We also offer a comprehensive benefits package and a dynamic work environment that fosters growth and development.



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