Customer Service Representative

5 hours ago

Edwardsville, Illinois, United States FusionTech Full time
FusionTech Call Center Agent Job Description

We are seeking a skilled Call Center Agent to join our team in Leipzig, Germany. As a Call Center Agent, you will be responsible for handling customer inquiries, providing telephone and written support, and maintaining accurate customer data.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Provide telephone and written support to customers
  • Record and maintain accurate customer data
  • Keep a complete customer contact history
  • Process invoices and corrections
Requirements:
  • Experience in customer service is an advantage, but not a requirement
  • Proficiency in PC and internet usage
  • Fluency in German language, both spoken and written
  • Flexibility with working hours
What We Offer:
  • Permanent employment contract
  • Remuneration according to iGZ collective agreement
  • Payment of vacation and Christmas bonus
  • Training by experienced trainers
  • Home office possible after training

If you are interested in this opportunity, please use the "Apply online" button to submit your application documents free of charge and without complications.

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