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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer orders and ensure accurate and efficient delivery.
- Communicate with customers to understand their needs and provide solutions.
- Collaborate with internal teams to resolve customer complaints and issues.
- Provide product information and recommendations to customers.
- Maintain accurate records and reports of customer interactions.
- Participate in ongoing training and development to improve customer service skills.
- High school diploma or equivalent required.
- Minimum 6 months of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic computer skills and knowledge of Microsoft Office.
This is a full-time position that requires working in a office environment. The ideal candidate will be able to work independently and as part of a team to provide exceptional customer service.