Customer Service Specialist

4 weeks ago


East Canton, United States Innovative Rx Us Holdings Inc Full time
Job Overview

The Customer Service Specialist role at Finney's Institutional Pharmacy is an excellent opportunity for a motivated individual to join our team. We are seeking a skilled and customer-oriented professional to provide exceptional service to our clients.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, along with a comprehensive benefits package.

Key Responsibilities
  • Handle Telephone Requests: Respond promptly and professionally to customer inquiries via phone.
  • Document Incoming Requests: Accurately document all incoming requests from customers.
  • Direct Inquiries: Direct specific inquiries to the appropriate team or individual.
  • Maintain Positive Demeanor: Maintain a positive and pleasant demeanor with all callers.
Requirements
  • Active Pharmacy Technician License: Active pharmacy technician license from the Indiana State Board of Pharmacy preferred.
  • Customer Service Experience: Previous customer service experience highly valued and desired.
Benefits
  • Competitive Salary: $45,000 - $55,000 per year.
  • Comprehensive Benefits Package: Including healthcare, dental, vision, and life insurance.
  • Paid Time Off: 14 days of PTO in the first year.


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