Customer Service Specialist

3 days ago


Canton, Georgia, United States Kirkland's Full time
Job Overview:

Kirkland's is seeking a Customer Service Specialist to join our team As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences, driving sales growth, and supporting store operations.

Key Responsibilities:

  • Deliver personalized customer service, addressing customer needs and concerns with empathy and professionalism
  • Support sales floor tasks, including replenishing stock, setting floorsets, and maintaining visual merchandising standards
  • Process transactions efficiently, operate Point of Sale systems accurately, and handle customer payments
  • Collaborate with colleagues to achieve sales goals, support company initiatives, and maintain a positive work environment
  • Stay knowledgeable about products, promotions, and company policies to provide expert guidance to customers

Requirements:

  • Passionate, customer-focused individual with excellent communication and problem-solving skills
  • Ability to work a flexible schedule, including weekends, holidays, and evenings
  • High school diploma or equivalent required; prior retail experience preferred
  • Physical stamina to stand for prolonged periods, lift up to 50 pounds, and navigate the sales floor and stockroom

Estimated Salary Range: $35,000 - $45,000 per year, depending on location and experience



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