Operations Coordinator

1 week ago


Nashville, Tennessee, United States Signarama Nashville Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as an Operations Assistant at Signarama Nashville. As the first point of contact for customers, you will provide exceptional service, assess customer signage needs, and assist with in-house marketing programs.

Key Responsibilities
  • Respond efficiently to customer inquiries, determine sign needs, and provide recommendations and quotes.
  • Process work orders accurately and obtain customer approval.
  • Obtain payments on orders and maintain a professional store appearance.
  • Work closely with the Production Team to answer questions and ensure smooth order fulfillment.
  • Maintain a good working relationship with vendors to obtain quotes and follow up on orders.
  • Implement effective marketing strategies within the store and support Management with reports and paperwork.
  • Cross-train in other areas of the store to maintain a fully functioning store at all times.
Requirements
  • Computer knowledge and experience with basic programs, including Windows, macOS, Office, and POS/QuickBooks system.
  • Proficiency in the English language, including spelling, grammar, punctuation, and proofreading.
  • Good understanding of basic sales and marketing tactics.
  • Excellent communication and customer service skills.


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