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**Store Operations Manager**

2 months ago

Kansas City, Missouri, United States Rent-A-Center Full time

Job Summary:

Rent-A-Center is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Sales and Revenue Growth: Set daily and weekly sales goals, oversee and direct coworkers' sales activities, approve rental agreements, and monitor planned results for sales as measured by revenue and growth.
  • Account Management: Oversee direct coworkers' collection activities, follow-up on accounts that require manager interventions, approve customer commitments, and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections.
  • Leadership and Management: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensuring compliance with company policies, protecting company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security, and resolving problems and complaints quickly.
  • Coworker Management: Oversee and provide effective training and development for all coworkers, schedule and organize daily activities and goals, staff, recruit, and hire for assigned store, maximize retention of coworkers and reduce turnover, and manage direct coworkers and train for exceptional customer service.

Requirements:

  • 3-5 years of retail/management experience
  • Completion of RAC's Store Manager Development Program during training period
  • Computer literacy/proficiency in store operation applications
  • Valid state driver's license and good driving record - You WILL be driving the company vehicles

Preferred Qualifications:

  • Seeking more than just a job, but a CAREER
  • A desire to improve our customers' lives
  • A dynamic personality that will drive business
  • Grit and determination

Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.