Roving Retail Specialist

10 hours ago


Peoria, Arizona, United States Asurion Full time
Job Overview

As a Roving Retail Technician with Asurion, you will be the face of our company, delivering exceptional customer experiences and providing top-notch technical support. You will travel to various locations within a designated market, performing repairs and enhancing customer experiences with our 'serve, solve, and sell' method.

Key Responsibilities
  • Provide award-winning customer service and technical support
  • Travel to locations throughout a designated market, performing repairs and enhancing customer experiences
  • Achieve sales goals and handle work orders and inventory management
  • Oversee buybacks and product returns, and share feedback for store improvements
  • Learn and provide best practices between stores
Requirements
  • High school diploma or GED
  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)
  • Basic knowledge of Microsoft Office
  • A valid driver's license and satisfactory driving record with 1+ years of driving experience
  • Ability to travel a radius of up to 100 miles (store to store)
What We Offer
  • Ongoing training to grow your skills
  • Competitive hourly pay and benefits
  • Paid time off
  • Career growth opportunities based on your interests
  • Tuition reimbursement (full-time employees)
  • 401(k) retirement savings plan with employer match
  • And more Asurion offers a wide range of perks and benefits for mental, physical and financial health
About Asurion

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.



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