Salesforce Business Analyst

2 days ago


Everett, Washington, United States Maintec Technologies Full time
Job Title: Senior Salesforce Business Analyst

Location: Everett, MA

***Only qualified Senior Salesforce Business Analyst candidates located near the commutable Everett, MA area to be considered due to the position requiring an onsite presence***

Job Summary

We are seeking a highly skilled Senior Salesforce Business Analyst to partner with stakeholders and development teams to elicit, analyze, and document business requirements. The ideal candidate will have a strong background in Salesforce solutions, Agile methodologies, and vendor partner collaboration.

Key Responsibilities
  • Partner with stakeholders to identify and document business requirements
  • Analyze and translate business requirements into technical requirements
  • Collaborate with development teams to implement Salesforce solutions
  • Support Program Managers with implementation projects
  • Effectively communicate requirements conflicts to project leads
  • Assist with conflict resolution and ensure requirements are understood and approved by all stakeholders
  • Manage requirement traceability and changes throughout the project lifecycle
  • Ensure test strategy and test plans adequately cover requirements
  • Assist in defect resolution
Requirements
  • Minimum of 5 years of Business Analysis experience
  • Required experience in implementing and working with Salesforce Solutions
  • Utilizing a SAFe Agile framework
  • Working with vendor consultants
  • Good experience in implementing continuous integration and continuous delivery (CI/CD)
  • Experience in creating documents such as Business Requirement Documents, Software Requirement Documents, Process workflows, RAIDQs, Project Plans, User guides/Training materials
  • Ability to develop strong client/vendor relationships and develop strategies and solutions of high business value
  • Agile Project Methodology and JIRA knowledge preferred
Preferred Qualifications
  • Experience in facilitating requirement analysis sessions with large and diverse stakeholder groups
  • Ability to read, analyze and interpret general business documents and governmental regulations
  • Experience in creating visual diagrams of the system by UML (Use case, Activity, Business Process Diagrams)
  • Proficient with MS Office; including Word, Excel, PowerPoint, Outlook, and Visio
  • Business Analyst Certification Preferred
  • Salesforce Certification Preferred
What We Offer

Maintec Technologies offers a dynamic and challenging work environment with opportunities for growth and development. We are committed to providing our employees with the tools and resources necessary to succeed in their roles.



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