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Restaurant Operations Manager

2 months ago

Fort Hood, Texas, United States Jimmy John Full time
Position Overview:

The Restaurant Operations Manager is responsible for overseeing all aspects of restaurant management to ensure exceptional customer experiences and the delivery of high-quality products. This role plays a critical part in driving restaurant profitability and maintaining operational excellence.

Key Responsibilities:
  • Lead a team of Assistant Managers and staff, ensuring effective performance and compliance with operational standards.
  • Oversee the hiring, training, and evaluation of team members, fostering a positive work environment.
  • Implement on-the-job training programs for new hires to ensure seamless integration into the team.
  • Manage inventory control, including ordering, receiving, and storage of food and supplies to minimize waste.
  • Assist in food preparation and service during peak hours to maintain operational efficiency.
  • Forecast food item consumption to optimize inventory levels and reduce shortages.
  • Ensure all customers receive outstanding service and a welcoming atmosphere.
  • Supervise delivery operations to enhance service speed and efficiency.
  • Conduct daily food preparation tasks, including ingredient preparation and quality checks.
  • Maintain accurate records and complete necessary paperwork on a daily, weekly, and monthly basis.
  • Facilitate weekly management meetings to discuss performance and operational strategies.
  • Conduct audits of operational procedures and documentation to ensure compliance.
  • Perform routine maintenance checks on equipment and supplies to ensure safety and functionality.
  • Manage cash handling procedures and ensure accuracy in financial transactions.
  • Support team members in various roles as needed to maintain service standards.
Qualifications:
  • Fluency in English, both written and verbal.
  • Strong mathematical skills, including proficiency in basic calculations.
  • Familiarity with computer software, particularly Excel and Word.
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Willingness to adapt to a dynamic work environment and collaborate with team members.
Company Overview:

This franchise operates multiple locations of a well-known sandwich chain, focusing on delivering exceptional customer service and creating rewarding career opportunities for employees. With a commitment to growth and excellence, we aim to be a leader in the fast-casual dining sector.