Case Manager

7 days ago


Mountain View, California, United States HomeFirst Services of Santa Clara County Full time
Job Summary

We are seeking a skilled Case Manager to join our team at the Cold Weather Shelter Program in Mountain View. As a Case Manager, you will be responsible for providing case management services to participants, including initial enrollment, security and safety support, ongoing needs and status assessments, budgeting, information and referral, crisis de-escalation, safety planning, risk assessment, and mandated reporting. You will also collaborate with community partners to provide support services and maintain open lines of communication with supervisors.

Responsibilities
  • Provide case management services to participants, including direct services and documentation.
  • Collaborate with community partners to provide support services.
  • Maintain open lines of communication with supervisors and program participants.
  • Engage in the consistent application of evidence-based practices.
  • Maintain professional relations and conduct.
Requirements
  • Minimum two years' experience in social services.
  • Lived experience or understanding of and sensitivity to the needs of the unhoused population.
  • Fluent in Microsoft Office Suite.
Benefits
  • Professional growth opportunities within the organization.
  • 100% medical coverage for employees with an opportunity to add dependents at a shared cost.
  • 12 observed Holidays.
  • Generous PTO, accrual begin with 120 hours annually and increase with tenure.
  • 4 hours of Community Engagement provided annually.
  • Access to our Emergency Assistance Program (EAP) services.
  • Pet Insurance options available.

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