Banking Customer Care Associate

1 week ago


Middlebury, United States First State Bank Full time
Become a Part of Our Team at First State Bank

If you have a passion for assisting others and delivering outstanding customer support, we have a rewarding opportunity for you.

We are actively looking for a Customer Support Representative to become a member of our team at our Corporate Headquarters.

In this role, you will serve as the initial point of contact for our clients, playing a vital role in offering courteous and effective service.

Your key responsibilities will include:

  • Responding to incoming inquiries from clients and potential customers
  • Facilitating transactions and addressing customer inquiries
  • Gaining knowledge about our offerings to enhance customer interactions
  • Routing calls to the relevant department as needed

To excel in this position, you should possess:

  • Prior experience in customer service
  • A High School diploma or equivalent
  • Exceptional communication abilities
  • The capability to engage effectively with individuals from various backgrounds
  • Strong customer service aptitude
  • Competence in Microsoft Office applications

Fluency in Spanish is considered an advantage.

This role provides a supportive work environment and a range of benefits, including healthcare, retirement plans, paid time off, and more.

Join First State Bank and contribute to our committed team


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