Retail Experience Specialist
1 week ago
About the Role
We are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at Coborn's. As a Guest Service Representative, you will be responsible for providing exceptional customer service and support to our guests.
Key Responsibilities
- Maintain a high level of customer satisfaction by responding to guest inquiries and resolving issues in a timely and professional manner.
- Perform various front-end functions, including cashiering, bagging, and operating equipment such as money order machines and postal machinery.
- Assist guests with returned merchandise, overrings, and overcharges.
- Conduct cashier accuracy audits and provide feedback to management.
- Provide backup services to employees in all areas of responsibility, including bookkeeping, guest services, and cashiering.
- Work collaboratively with the Guest Service Manager and Senior Guest Service Manager to achieve business objectives.
Requirements
- Previous guest service and cashiering experience.
- Excellent communication and interpersonal skills.
- Ability to efficiently and accurately operate multiple POS systems and handle all forms of payment transactions.
- Ability to work a wide variety of shifts, including weekends and holidays.
About Coborn's
Coborn's is a fast-growing employee-owned grocery retailer located in the Midwest. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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