Retail Experience Specialist

1 week ago


Menomonie, Wisconsin, United States Coborn's Full time

About the Role

We are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at Coborn's. As a Guest Service Representative, you will be responsible for providing exceptional customer service and support to our guests.

Key Responsibilities

  • Maintain a high level of customer satisfaction by responding to guest inquiries and resolving issues in a timely and professional manner.
  • Perform various front-end functions, including cashiering, bagging, and operating equipment such as money order machines and postal machinery.
  • Assist guests with returned merchandise, overrings, and overcharges.
  • Conduct cashier accuracy audits and provide feedback to management.
  • Provide backup services to employees in all areas of responsibility, including bookkeeping, guest services, and cashiering.
  • Work collaboratively with the Guest Service Manager and Senior Guest Service Manager to achieve business objectives.

Requirements

  • Previous guest service and cashiering experience.
  • Excellent communication and interpersonal skills.
  • Ability to efficiently and accurately operate multiple POS systems and handle all forms of payment transactions.
  • Ability to work a wide variety of shifts, including weekends and holidays.

About Coborn's

Coborn's is a fast-growing employee-owned grocery retailer located in the Midwest. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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