Healthcare Relationship Specialist

5 days ago


Gilbert, Arizona, United States Serenity Healthcare, LLC Full time
About Serenity Healthcare

We are a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. Our evidence-based research and proven results drive us to revolutionize the delivery of healthcare using a technological approach.

Job Title: Customer Care Specialist

Estimated Salary: $45,000 - $60,000 per year (dependent on experience)

Company Overview:

Serenity Healthcare, LLC is committed to providing patient-centered care through innovative approaches and treatments. We strive to create a supportive environment where individuals can heal and thrive.

Responsibilities:
  • Act as the face of Serenity Healthcare, providing exceptional customer service to patients
  • Offer one-on-one coaching and commitment to patients during treatment
  • Complete Serenity's paid TMS training program to develop expertise
  • Pursue successful outcomes for patient treatment
Qualifications:
  • Highest level of education completed: High School Diploma/GED
  • Minimum three years of work experience in customer service
  • Excellent verbal and written communication skills, along with basic math skills
  • Proficiency in de-escalation techniques and ability to connect with individuals
Benefits:
  • Rapid career growth opportunities in the healthcare industry
  • Comprehensive insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options


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