Client Relationship Consultant 3
7 days ago
At U.S. Bank, we're committed to empowering our customers and communities through strategic financial solutions. Job Overview
This role plays a vital part in fostering long-term client relationships by providing exceptional banking guidance and expertise. With a strong focus on adapting to a digital-first mindset, you will engage with clients across various channels, including in-person, virtual, and self-service technologies.
The ideal candidate will possess a unique blend of skills, including relationship-building, effective communication, and a deep understanding of consumer and business banking products and services. You will be responsible for:
- Fostering proactive relationships with clients to understand their financial needs and preferences;
- Identifying tailored solutions based on each client's goals and objectives;
- Maintaining a comprehensive knowledge of U.S. Bank's retail products and services, including digital offerings;
- Providing a seamless and personalized client experience, encompassing basic transactions and account management.
You will work collaboratively with branch team members and partners to deliver exceptional service and meet client expectations. To succeed in this role, you should possess:
- A minimum four to five years of job-related, retail banking experience or equivalent training;
- Proven ability to build and foster lasting relationships with clients;
- Effective communication and interpersonal skills;
- Thorough knowledge of applicable bank and branch policies, procedures, and support systems;
- Experience in participating in sales campaigns and promotions;
- Ability to adapt to a rapidly changing environment and prioritize tasks effectively.
As a valued member of our team, you can expect a competitive compensation package, which includes:
- A salary range of $20.00 - $28.19 per hour, depending on location and experience;
- A comprehensive benefits program, including healthcare, retirement planning, and paid time off;
- Ongoing training and development opportunities to enhance your skills and advance your career;
- A collaborative and supportive work environment that fosters growth and success.
In accordance with applicable laws, U.S. Bank participates in the E-Verify program. We are an equal opportunity employer committed to creating a diverse workforce. Our goal is to attract and retain top talent while maintaining a workplace culture that values inclusion, respect, and diversity.
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