Sales Executive

1 month ago

Chicago, Illinois, United States Marriott Full time
Job Summary

As a Sales Executive at Marriott, you will be responsible for driving revenue growth by proactively soliciting business from various segments, including new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. You will focus on properties BT Pricing strategy and provide property support by coordinating and executing property internal mining efforts at assigned hotels.

Key Responsibilities
  • Work with Property Sales Leader to identify top accounts, determine account deployment structure, and coordinate efforts to drive demand and pull-through business from accounts.
  • Assist in identifying share shift targets and ensure effective funnel management through available systems.
  • Manage daily Status Change reports to help close on hotel business and work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high-priority accounts.
  • Provide property support by coordinating and executing property internal mining efforts to assigned hotels.
  • Solicit new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
  • Utilize internal lead referral tools to solicit new business opportunities and contacts.
  • Ensure Hotel has a property lead generation program to identify new business.
  • Re-solicit non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
  • Drive customer satisfaction through daily interactions and conduct customer-facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate.
  • Conduct site inspections for customer accounts as needed and maintain complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER.
  • Qualify and maintain customer's long-term business potential and refer customers to market, field, hotel, or national sales office as required.
  • Verify accurate and timely lead turnover to other Sales Channels and partners closely with Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFA Web.
  • Leverage MI Leads for Out of Org, Non-Deployed Accounts and present stakeholder hotel benefits and features based on customer needs.
  • Understand and utilize all business processes written in support of the sales organization and utilize negotiation skills and creative selling abilities to uncover new business.
  • Use all information systems to research the deployment and value of the accounts deemed important for stakeholder hotels and understand the overall market to sell effectively against the competition.
  • Communicate trends, opportunities, and market changes to appropriate parties as needed and leverage all available sales channels to optimize sales revenues.
  • Understand and actively utilize company marketing initiatives/incentives to convert cold leads to warm leads and track weekly activities and relationship to revenue and room night production.
  • Set day-to-day priorities to complete assigned responsibilities and actively participate and contribute to Sales Strategy Meetings as appropriate.
  • Adjust to significant variation in daily workload through independent prioritization and drive revenue from local non-deployed accounts for the hotels the Sales Executive represents.
  • Activate local tactics for deployed accounts to pull-through local buyer needs and communicate best practices for generating creative revenue opportunities.
Requirements
  • High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
  • Preferred: 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
Benefits

Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

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