Parking Operations Supervisor

1 month ago


Romulus, Michigan, United States SP+ Full time
Job Overview

At SP+, we're driven by our promise to make every moment matter for a world on the go. As a Lane Supervisor, you'll play a crucial role in ensuring seamless parking operations.


Key Responsibilities
  • Supervise and coordinate scheduling of cashiers to ensure efficient lane management.
  • Provide exceptional customer service and support to patrons and employees as needed.
  • Ensure optimal lane utilization by maintaining an appropriate number of exit lanes open at all times.
  • Monitor and maintain cashier terminals, including reporting equipment malfunctions and ensuring adequate supplies.
  • Verify specific transactions, such as abnormal or undocumented transactions.
  • Review and adhere to contractor's supervisor and cashier policies and procedures.

Requirements
  • High School Diploma or equivalent required.
  • Valid state-issued driver's license with a current address and acceptable driving record.
  • Proficiency in reading, writing, and speaking English.
  • At least one year of customer service experience.
  • Preferably, one year of work experience in public parking operations.
  • Excellent time management skills.

SP+ is an equal opportunity employer committed to diversity and inclusion. We do not tolerate harassment or retaliation against employees or applicants based on protected characteristics.


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